Refund policy
Every Snorted item is printed for you after you order it, so we don't keep a shelf of spares. That changes how returns work here — please read this before you buy.
If we got it wrong, we fix it. Free.
If your order arrives misprinted, damaged, defective, or it's simply the wrong item, we replace it or refund you in full. You don't pay return shipping and you usually don't need to send anything back.
Email info@snorted.store within 30 days of delivery with:
- Your order number
- A photo of the item showing the problem
- A photo of the printed label on the inside of the garment
We respond within 2 business days. Approved claims are reprinted and shipped at no cost, or refunded to your original payment method — your choice.
If the size is wrong
Sizing is on us to explain and on you to choose. Because your shirt was printed to order, we can't resell a returned one, so size exchanges work like this:
- Store credit: send it back within 30 days, unworn and unwashed with tags attached, and we issue 100% store credit once it arrives. You cover return shipping.
- Straight exchange: same conditions, and you cover return shipping plus a flat $6 reprint fee for the replacement.
Check the size chart on every product page before ordering. If you're between sizes on a tee, size up — our tees are true to size but not oversized.
What we can't take back
- Items worn, washed, altered, or returned without tags
- Requests made more than 30 days after delivery
- Orders where the shipping address was entered incorrectly and the package was delivered as addressed
Cancellations and address changes
Production starts fast. Email us within 2 hours of ordering and we'll almost always catch it. After that the item may already be on a press, and we can't stop it.
Refund timing
Approved refunds are issued to your original payment method. Your bank typically posts it within 5–10 business days. Original shipping charges are refunded only when the fault was ours.
Lost or stuck packages
If tracking hasn't moved in 7 business days, or shows delivered but you don't have it, tell us. We'll open a carrier trace and make it right — we don't leave you arguing with the post office alone.
Snorted is operated by GLOWFALL LLC, 7901 4th St N #4705, St. Petersburg, FL 33702, United States.
Questions: info@snorted.store